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a Part-Time Patient Access Representative at AdventHealth Orlando, with a shift schedule from Friday to Monday, 8:30 AM to 3:00 PM. The role is remote and focuses on various administrative duties related to patient registration, insurance verification, financial arrangements, and customer service.

Benefits and Perks:

Paid Time Off (PTO) from Day One
Student Loan Repayment Program
Career Development Opportunities
Whole Person Wellbeing Resources
Mental Health Support
Pet Insurance
Debt-free Education (tuition assistance for certifications and degrees)

Key Responsibilities:

Ensure accurate patient registration and service line enrollment.
Verify insurance eligibility, handle pre-certifications and authorizations.
Manage complex accounts and escalated issues.
Perform cashiering functions and receive payments.
Assist with departmental training, quality audits, and mentoring staff.
Act as a liaison between clinical partners and patient access teams.
Cover PBX (switchboard) duties when necessary.
Lead team meetings and ensure department goals are met.

Qualifications:

Required:
- 1 year of patient access experience
- 1 year of customer service experience
- Experience in collections
- High School diploma or GED
Preferred:
- 2 years of patient access experience
- Associate degree in Health Services or related coursework

Desired Skills:

Strong judgment and communication skills
Proficiency in Microsoft programs and databases
Ability to handle complex instructions and multitask efficiently
Experience in insurance, EMR systems, and medical terminology
Leadership capabilities in mentoring and team coordination
Knowledge of healthcare regulations (CMS, EMTALA, HIPAA)

AdventHealth emphasizes a faith-based, mission-driven environment and offers a positive work-life balance. It is an equal-opportunity employer and provides extensive support for its employees’ professional and personal growth.

Consumer Access Spec Virtual Part TIme id-5010